Tap and hold the “Power off” icon (or the “Restart” option, depending on your XOS version). Do not simply tap it – press and hold for 2–3 seconds.
The INFINIX Note 11 Pro is a powerful mid-range smartphone, but like any Android device, it can occasionally suffer from app conflicts, malware, or system glitches. When your phone starts freezing, crashing, or boot-looping, Safe Mode is your first line of defense.
Press and hold the Power button for about 10–15 seconds until the device forcibly shuts down. How to Activate Safe Mode on INFINIX Note 11 Pro
As soon as the INFINIX logo appears, press and hold the Volume Down button continuously.
Tap OK (or “Confirm”). Your phone will now restart. Tap and hold the “Power off” icon (or
Safe Mode temporarily disables all third-party apps, allowing you to diagnose whether a downloaded app or the core system is causing the problem. This is the quickest and most common way to enter Safe Mode on XOS (INFINIX’s Android skin).
Wait a few seconds, then press the Power button again to turn it on. When your phone starts freezing, crashing, or boot-looping,
A pop-up will appear asking: “Reboot to safe mode?”