English For Business Communication Audio Mp3 Free Apr 2026

"I hear your concern." Use this to show empathy. Do not say "You are wrong." Say "I hear your concern."

Yes, Sarah. Your new rate is 20% higher. I want the old price, or I’m leaving.

Good morning, Mr. Davis. This is Sarah from TechFlow support. I understand you’d like to discuss your renewal price. English For Business Communication Audio Mp3 Free

"Would that add value for you?" This is a professional way to check if your offer is acceptable.

Alright. Send me the contract with those extras. "I hear your concern

Imagine your boss asks for a report by 3 PM, but you are busy. How do you reply? Say this out loud:

Excellent. I will email you the updated proposal within one hour. Thank you for your patience, Mr. Davis. [SOUND EFFECT: Gentle transition chime] I want the old price, or I’m leaving

It means a dedicated account manager and 4-hour response time. Would that add value for your team?

That doesn’t help me. Can you give me a discount or not?