For further assistance, consult the (available on Canon’s support site) or contact Canon business support for legacy device configurations.
A: The iR 2420 is a monochrome (black & white) MFP. It does not have a color scanner. You can only produce grayscale or B&W scans.
Understanding this distinction is the first and most critical step to successfully installing and using the scanner driver for the Canon iR 2420. Most users are familiar with "pull" scanning: you install a driver on your PC, open software (like Adobe Acrobat or Windows Scan), click "Scan," and the software pulls the image from the scanner.
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