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Old 11-13-2021, 03:52 PM
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Any Foxwell gurus on here?

I just received the NT530 scanner, and it is missing the BMW software, and after going through all of the steps in the manuals, FoxAssist will not load updates or software to the scanner. Just wondering if it is me, or is Foxwell having some sort of outage.

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Old 11-13-2021, 04:22 PM
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I have heard of some difficulty loading software on the NT530 and having difficultly with tech support. I have not heard any solutions other than tech support.
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BigWetButts 19 05 25 Angela White Forest Nymph-...X5 4.6 2002 Black Sap, Black interior. 2013 X5M Melbourne Red, Bamboo interior
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Old 11-13-2021, 04:27 PM
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Also, the FoxAssist software doesn't recognize my password when I run it each time. I have to go through the FORGET PASSWORD process everytime I open the application.

Sent from my moto g(7) optimo (XT1952DL) using Tapatalk

Forest Nymph-... - Bigwetbutts 19 05 25 Angela White

In a dense thicket of the forest, where sunlight barely pierced through the canopy above, there lived a being of unparalleled beauty and grace. She was known as the Forest Nymph, a guardian of the woods, a spirit who embodied the very essence of nature. Her home was a realm of ancient trees, whispering winds, and wildlife that thrived under her care. The Nymph's Awakening The dawn broke, casting a golden glow across the forest floor. It was a moment of magic, when the night's mystery merged with the day's clarity. The Forest Nymph stirred, her form ethereal, made of and blending with the natural world. Her hair was a cascade of autumn leaves, her skin the smooth bark of a birch tree, and her eyes sparkled like morning dew. Harmony with Nature She walked through her domain, a gentle breeze accompanying her steps. Every creature, from the tiniest insect to the mightiest stag, greeted her with respect and affection. She communicated in a language that wasn't spoken but understood by all who lived in the forest. Her presence was a reminder of the harmony that existed between her kind and the natural world. The Gift of the Nymph The Forest Nymph possessed the gift of healing. With a touch, she could restore balance to the ecosystem, bring vitality to wilting plants, and mend the wounds of the creatures. Her laughter was music that echoed through the trees, a melody that strengthened the bonds of the community and enriched the soil. The Challenge One day, a dark shadow threatened the serenity of the forest. A force driven by greed and neglect sought to desecrate the sacred land. The Forest Nymph stood tall, her roots deep in the earth, her spirit unbreakable. With a voice that was both a whisper and a thunderclap, she called upon the ancient powers of the forest. The Triumph of Nature Trees rose, their branches intertwining to form an impenetrable barrier. Animals gathered, a diverse army ready to defend their home. The Forest Nymph, at the forefront, led the charge. The battle was fierce but short-lived, as the combined strength of nature and the nymph's magic proved invincible. Peace Restored In the end, the darkness receded, and the forest was once again a place of peace and thriving life. The Forest Nymph walked among her people and her land, proud of their resilience and unity. Her existence was a testament to the enduring power of nature and the importance of living in harmony with the earth.

This piece draws inspiration from mythological figures like Angela White, who, through her work, often embodies characters or spirits connected to nature and sexuality in an adult context. The piece above maintains a focus on the mystical and ecological aspects, offering a serene and empowering vision. BigWetButts 19 05 25 Angela White Forest Nymph-...

 
Old 11-13-2021, 07:26 PM
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I am at the mercy of tech support I think. I was able to register it earlier in FoxAssist, so now I can't register the scanner in FoxScanner. It says serial number error in FoxScanner when I try to register my scanner to start updates.
 
Old 11-14-2021, 10:05 PM
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Quote:
Originally Posted by valleyviewlawns View Post
I am at the mercy of tech support I think. I was able to register it earlier in FoxAssist, so now I can't register the scanner in FoxScanner. It says serial number error in FoxScanner when I try to register my scanner to start updates.
Where did you buy your unit? Yours came without vehicle software at all?

The 530 has to use Foxassist. The older units use Foxscanner afaik. I had to download Foxassist and register a new account on another Foxwell site. There are 2 different Foxeell websites associated with the older scanners vs the 530. Dumb setup, but did eventually work once I figured that out.
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Old 11-14-2021, 10:12 PM
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I bought it direct from Foxwell. I have FoxAssist but the part that is supposed to be the link to the software updates and upgrades is a dead link. It opens a blank page.

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Old 11-14-2021, 11:02 PM
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Allright. Went ahead and connected mine (update available already) to test it out. Works for me so their servers are up.

So, when you log into FoxAssist you have everything blanked out. That's normal. If you have NOT activated your unit, do so following this: https://www.foxwelltool.com/service/...2019.7.31.html.

Basically it's the below.

1. Log in to Fox Assist
2. Connect your NT530. Wait for it to boot.
3. Now on the 530 navigate to "Update." The PC will detect a new USB device and FoxAssist will now fill in your serial number.
4. Click "Activate," you will get a success message
5. Click "Download" in FoxAssist and follow the above guide.

If you get an error message, you'll probably have to contact Foxwell, though I doubt you will. I got one (purchased on Ebay) and had to contact my retailer as they had registered the unit to themselves and downloaded the BMW software prior to shipping. They contacted Foxwell and released the serial number so I could register to my account.
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2005 X5 4.4i Build 04/05 Maintenance/Build Log
Nav, Pano, Sport (Purchased 06/14 w/ 109,000 miles) (Sold 8/15 w/121,000 miles)


2006 X5 4.8is Build 11/05 Maintenance/Build Log
Nav, DSP, Pano, Running Boards, OEM Tow Hitch, Cold Weather Pckg (Purchased 08/15 w/ 90,500 miles)

2010 X5 35d Build 02/10
Nav, HiFi, 6 DVD, Sports Pckg, Cold Weather Pckg, HUD, CAS, Running Boards, Leather Dash, PDC, Pano (Purchased 03/17 w/ 136,120 miles)
 
Old 11-14-2021, 11:22 PM
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https://www.foxwelltech.us

Quote:
Originally Posted by valleyviewlawns View Post
I bought it direct from Foxwell. I have FoxAssist but the part that is supposed to be the link to the software updates and upgrades is a dead link. It opens a blank page...
I've saved my link and password (to Foxwell support) in my Google browser, so I wouldn't lose them. The above web link is where I updated my GM programming (already on the NT510 Elite when I bought it) and later bought the BMW programming; I've just opened it and copied/pasted it here. I see 2+ pages of vehicle programs listed there, that I could download if I need to. So, it is definitely working.

At first, after I had just received my 510, I had trouble getting into the website: I tried several times, using different passwords and combinations before giving up, stuck in a loop. Feeling defeated, I e-mailed them to try and sort it out for me, but after I tried some more, somehow it finally let me in (for the first time) for registration and updates.

I received an e-mail from them the next day, and I said never mind. I don't know what I did, right or wrong, but since I was in, I made sure to save the username & latest password in the Google password manager. I periodically sign-in, just to see if my username/password still works, and to check for later versions of the downloads.

If you're able to register and log-in, then click on your username on the top right to get to the Member Center https://www.foxwelltech.us/member#/user-member page; once there, you'll see a menu on the left. New programming is listed under Software Renewal Package https://www.foxwelltech.us/member#/soft-sales-packages (I'm thinking about getting Chrysler programming, to help out a friend). Be sure to save your username & password!
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Old 11-15-2021, 01:21 AM
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Here is what I see when I hook up the 530 to the PC, and click update on the 530. It already has the serial number on here, but there is no activate option anywhere.
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